Terms & Conditions

1. Introduction

Welcome to InfyOm Housing Management Portal (“Platform”, “we”, “our”, or “us”).
By accessing or using our website, mobile app, or services, you agree to comply with and be bound by these Terms and Conditions.
If you do not agree, please do not use this Platform.

2. Definitions

  • User / You: Any individual or organization using the platform.

  • Admin / Society Manager: Authorized user managing properties, residents, and facilities.

  • Resident / Member: Individual residing in or owning a property managed through the platform.

  • Service Provider: Vendor providing services such as maintenance, cleaning, or security.

  • InfyOm: InfyOm Technology, the owner and operator of this platform.

3. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts under Indian law to use this platform.
By registering, you represent that all information you provide is true, accurate, and complete.

4. Account Registration

To access most features, you must create an account by providing details such as your name, email, and (optionally) profile photo.
You are responsible for:

  • Maintaining confidentiality of your login credentials

  • All activities performed under your account

  • Updating your account details when necessary

InfyOm reserves the right to suspend or terminate accounts that violate these terms.

5. Services Provided

Our platform offers tools for:

  • Property and resident management

  • Facility bookings and maintenance tracking

  • Event creation and communication between residents

  • Payment processing via Stripe, PayPal, or manual entry

  • Visitor and staff management

Some services may be subject to additional terms or fees.

6. Payments and Billing

All payments made through our platform are processed by secure third-party payment gateways.
By making a payment, you agree that:

  • InfyOm is not liable for payment gateway errors or delays

  • Fees once paid may not be refundable unless stated otherwise

  • Any taxes, charges, or transaction fees are borne by the user

7. Use of the Platform

You agree not to use the platform for:

  • Fraudulent or illegal purposes

  • Uploading harmful, offensive, or defamatory content

  • Attempting to hack, disrupt, or reverse-engineer the system

  • Violating the privacy or rights of other users

InfyOm reserves the right to restrict access or remove content violating these guidelines.

8. Intellectual Property

All content on this platform—including text, graphics, logos, software, and design—is the property of InfyOm Technology and protected under applicable copyright and trademark laws.
You may not reproduce, distribute, or modify any material without prior written consent.

9. Data Privacy

Your privacy is important to us.
Our data collection and usage practices are governed by our Privacy Policy.
By using this platform, you consent to such data practices.

10. Third-Party Services

Our platform may link to third-party websites or services (e.g., Stripe, PayPal).
We do not control these third parties and are not responsible for their content or practices.
Please review their terms and privacy policies before use.

11. Limitation of Liability

InfyOm Technology shall not be held liable for:

  • Any loss, damage, or delay caused by user actions or system downtime

  • Third-party payment failures

  • Unauthorized access or data breaches beyond our reasonable control

To the maximum extent permitted by law, InfyOm’s total liability shall not exceed the amount paid by you for using our services in the preceding 3 months.

12. Termination

We may suspend or terminate your access to the platform if you:

  • Violate these Terms

  • Provide false or misleading information

  • Misuse the services or platform features

13. Disclaimer

All services are provided on an “as is” and “as available” basis.
InfyOm does not guarantee uninterrupted or error-free service, nor does it guarantee specific outcomes from platform use.

14. Changes to Terms

We may update these Terms periodically.
Changes will be effective immediately upon posting on the website, and continued use of the platform constitutes acceptance of those changes.

15. Governing Law & Jurisdiction

These Terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts located in Gujarat , Surat.

16. Contact Us

For questions, clarifications, or complaints, please contact us at:
📧 contact@infyom.in
🏢 InfyOm Technology, India