Privacy Policy

Privacy Policy for InfyOm

1. Introduction

This Privacy Policy document describes what information is collected and how it is used by Housing Portal SaaS, operated by InfyOm Technology.

By using our website or platform, you agree to this Privacy Policy. If you do not agree, please discontinue using our services.

2. Information We Collect

We may collect the following information from you:

a) Personal Information

  • Full Name

  • Email Address

  • Mobile Number

  • Address (Property/Society)

  • Profile Photo (optional)

  • Payment details (processed through third-party gateways)

3. How We Use Your Information

We use the collected information to:

  • Manage user accounts and property details

  • Facilitate maintenance, facility booking, and communication

  • Send notifications, updates, and alerts

  • Process secure online payments (via Stripe, PayPal, or manual modes)

  • Ensure system security and fraud prevention

  • Improve overall service performance and user experience

4. Payment Processing

Payments are securely handled by trusted third-party gateways like Stripe, PayPal, or manual processing.
We do not store or have access to your full financial data.

5. Information Sharing

We do not sell or rent your personal data.
However, your information may be shared with:

  • Authorized property managers or society administrators

  • Service providers (e.g., maintenance, security, or housekeeping)

  • Government or regulatory authorities when legally required

6. Cookies & Tracking

We use cookies to personalize your experience and analyze platform activity.
You can choose to disable cookies in your browser settings, though some features may not work correctly without them.

7. Data Storage & Retention

Your data is securely stored in servers located in India or in compliant international data centers.
We retain your personal information only as long as necessary to provide our services or comply with legal obligations.

8. Data Protection Rights

In accordance with the Digital Personal Data Protection Act (DPDP Act), 2023, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent for specific processing

  • Lodge a complaint with the Data Protection Board of India (DPBI)

9. Children’s Privacy

Our services are not directed toward individuals under 18 years of age.
If we learn that we have inadvertently collected personal data from a minor, we will delete it promptly.

10. Security

We use industry-standard encryption and security measures to protect your personal information.
However, no system is entirely secure, and we cannot guarantee absolute protection.

11. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please contact us at:
📧 contact@infyom.in
🏢 InfyOm Technology, India